The last iPhone which had different CDMA and GSM versions was the iPhone 4. CDMA with Verizon is considered a 'legacy' system to support those old phones and it will likely still be in place for a while. There are still some 3G and older phones being used. The days of CDMA (Verizon and Sprint) vs GSM (AT&T and most others) are almost gone. You can buy a SIM-free and it will work on Verizon or AT&T, and possibly on Sprint (depends on phone and model).

Perhaps you can understand my frustration.This is an old question, but I've seen similar questions about the iPhone 6, 6s and SE now, which are all offered 'SIM-free'. If I don't get an answer I'll set an alarm for international customer service.

Presumably if I canceled my policy that would be enacted wherever I was so how is deactivating a sim and unlocking a phone different. Where in customer service can I point this problem? Other than international customer service which is open 10pm to 6am my time.Įveryone in cust serv I've talked to just says it should be unlocked but won't specify how that unlock occurs or what to do next. Has anyone else had a phone that remains locked past the specified period? Specifically while international. I don't think the policy change was in the customer interest. Perhaps next time you should consider purchasing only the unlocked models from the manufacturer instead of the carrier branded models if you are going to be using your phones internationally so soon after purchasing. I would suggest that you search for those articles or you could reach out the international customer service number or the Verizon Wireless executive relations for additional assistance in possibly getting your phone unlocked. Some of them might have had comments from the Verizon Wireless public relations department that may or may not have more details on why the policy was changed. This thread you created was the first time you had posted on the community forum.Īt the time of the policy change, a number of tech sites that follow Verizon Wireless and the other carriers had articles about the policy change. You never indicated that you had received the Unlocking Policy previously. Even if a person had access to the documents, they couldn't post them or they would be in violation of any nondisclosure agreement they are bound to from their employer and could lose their job. No one is going to post the internal documents on why the policy was changed. This is a primarily a peer to peer public community forum and not a direct link to Customer Service.

Verizon sim locked iphone